Calm or Distorted? You get to chose.

It isn’t easy to “keep your calm when all about you is losing theres”. We have all dealt with times we’ve regretted losing our control. As professionals, we strive for self-management, yet with few role models to learn from, how do we get it?

Be positive or negative

What it all comes down to is the result of CHOICE. We choose to put a calm face or a distorted one on our circumstances. Although the distorted one may feel like a “righteous” response, it only works when we are dealing with bullies. Most of the time, we are simply facing unexpected or unprecedented circumstances.

Here are 3 examples of folks exercising calm through a fire, each from different walks of life. In each of the following examples, you will get a bit of wisdom from the choices individuals make, and perhaps the beginning of exactly what you are after.

Parking Authority Officers as written by Mark Maroney

“You don’t engage when they are upset,” he said. “You explain what the violation is and why you issued a ticket. You maintain complete professionalism and remain courteous at all times.”

Laughlin’s prior work experience with the Federal Aviation Administration and his years on the streets of the Central Business District reveal a demeanor that is calm under fire.

Argentine Tennis Player as written by Robert Davis

Juan Martin del Potro enters a tennis court like the good guy cowboy in a Clint Eastwood western: slow, calm, deliberate, pistol by his side. And, oh yes, he usually has a scruffy beard, too.

If there is one player at the Barclays ATP World Tour Finals who does not flinch during the heat of battle, it is del Potro. Calm under fire? Del Potro practically invented the phrase. Much like Bjorn Borg, del Potro is wrapped in a cloak of simple but effective routines before and after each point. There is precious little chance for anyone to figure out what’s going on in his head. He is a man of few words – the silent but deadly type whose actions say much more.”

UK manufacturing leaders by George Archer

Every manufacturer, and indeed company needs to have an emergency recovery plan, and Seven Seas is no exception. “We had a plan, and we implemented it immediately. There are two parts to the plan; one is how to deal with the crisis on site, i.e. the question of who does what.” The second, Shaw says is how to manage the customers and other external stakeholders. “You have to manage the brand externally, all your customers and their expectations.” “We established a crisis team an hour and half after the fire, in the early hours of Sunday morning. When you follow our emergency manual, you’re able to take control of the situation and you switch from your everyday managerial role to a command and control role. The extraordinary thing was that people responded to it, and I would go as far to say some of us actually enjoyed solving the various problems that constituted the crisis.”

You can see the full article of each of the above examples by clicking on the reporter’s name.

In summary, perspective that allows you to stay compassionate, focus that helps you steady your momentum and a plan that allows yourself and others to fall into step are useful. Chose to put any of the three of these in action and you’re on your way. Choose all three for effectiveness and you  will solidify your calm, making a noticeable mark on others, as well.

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On July 8th, 2013, posted in: alertness, anxiety, calm, choice, controllling self by